About.
HELLO! MY NAME IS AMBER ROGERS
I am a St. Louis, MO based technical writer with more that 7 years of technical documentation and creative content creation experience. As a technical writer, my portfolio consists of a wide range of projects from courseware and user manuals, to reference guides and spec sheets. To further my expertise and knowledge, I am always seeking new skills and concepts to add to my toolbox. In my uploaded video, I detail what I love about technical writing.
I am currently enrolled in the Google UX Design course. UX design allows me to utilize my current technical writing skills and apply them to creating problem-solving, engaging end-user content with accessibility usability in mind. For job opportunities and further questions feel free to contact me.
Portfolio.
RECENT PROJECTS.
Take a peek at some of my projects. Please note that materials from Boeing can not be shared due to data classification restrictions.
This sample is from a user manual for Empire Comfort Systems. I used Adobe InDesign for the formatting and collaborated with the engineers to write the procedures for the wiring. I also collaborated with the drafters and went beyond my job duties to learn new software (CorelDraw) so that I could revise and manipulate the graphic for increased user satisfaction.
This is a personal project that I completed and added to GitHub to exemplify my knowledge of Python. It matches a mood selection to a perfume suggestions. It was done in two techniques; first using GUI visualization pop-ups and also by getting value from user in command line interface. https://github.com/amberchantell
The sample provided is a trouble shooting guide that was created on a cross-functional team to provide solutions to common problems reported by users of the product. This project entailed research, testing. and interviewing of SMEs.
This is a writing sample for Weir Minerals. The software that I used to complete this was Adobe FrameMaker. I was able to write this using new information from interviews with SMEs, a style guide and also information from a previous manual. I decided to put this information into a table to organize the information more efficiently.
Technical spec sheet for new product created in Adobe FrameMaker. Collaborated with SMEs on the data to be included.
Personal project. I developed a software installation user guide with code snippets that could be easily utilized by software engineers.
Experience.
Technical Writer
Google | November 2021-January 2023
Create and maintain documentation for Google Data Centers. Collaborate with engineers and operational groups to define deliverables, priorities and standards. Develop and edit internal user guides for the maintenance and repair of new and existing servers and machines. Edit and restructure SOP playbooks and guides. Perform peer reviews and product procedure testing. Responsible for resolving interrupts and bugs.
Technical Writer
SSE Inc. | February 2020-October 2021
Develop, review and edit Boeing military aircraft training courseware. Participate in all phases of project execution such as analysis, design, development and deployment in an Agile environment. Review and ensure quality, technical correctness and instructional soundness of draft/final interactive multimedia lesson segments. Maintain multiple projects simultaneously. Collaborate with subject matter experts, graphic artists, engineers, programmers and designers.
Content Creator
YouTube| Nov 2018-Nov 2021
Create and edit original content for social media utilizing Final Cut Pro, IMovie, and Adobe Photoshop. Knowledgeable about lighting, photography styles and product placement. Evaluate key metrics using Google Analytics to implement changes increasing revenue and audience interaction. Collaborate and partner with companies to develop original content aligning with brand image. Successfully manage a marketing budget utilizing GoogleAds.
Communications Specialist
Behavioral Health Response | December 2016-February 2020
Designed and developed marketing materials such as flyers, videos, and newsletters consistent with brand image and logos. Developed marketing plans. Wrote press releases and participated in news outlet interviews. Developed and advertised new programs and initiatives. Built and maintained rapport and relationships with clients and organizations. Increased program enrollment by 40%.
Technical Writer
Weir Minerals Lewis Pumps/Express Employment | Mar 2016-Sept 2016
Created and maintained installation and operation manuals for global print and electronic publications using Adobe FrameMaker. Updated and maintained batch records. Developed and authored detailed work instructions, user guides, spec sheets and processes for various operations that conform to ISO standards and safety regulations. Wrote in a clear and concise manner to convey information effectively.
Technical Writer
Empire Comfort Systems/Express Employment | Oct 2015-Feb 2016
Prepared and edited documentation and supporting materials for new and existing product line manuals using Adobe InDesign. Proof-read and edited content and graphics as new changes or specifications arise. Collaborated with engineers to complete projects efficiently by deadline. Manipulated and revised product drawings and parts lists using CorelDraw. Efficiently multitasked in a fast paced, deadline-driven environment. Revised master batch records. Prepared PowerPoint presentation for monthly department meetings.
Skills.
Education.
Lindenwood University Master’s in communication | 2011 Bachelor’s in journalism | 2008
Certifications.
Google Ads.
Google| August 2019
Code Foundations
Codecademy| April 2021
Python 2
Codecademy| Exp. June 2023
UX Design
Google| Exp. August 2023
Testimonials.
My awesomeness is not just a figment of my imagination. I have received many recommendations and testimonials about my character, talent and abilities. And yes, awesomeness is a legit word.
“Amber quickly made herself comfortable with her coworkers while collaborating with several engineers on multiple projects at one time. Her open communication and attention to detail solved an internal problem that was an issue for years. With her knowledge, dedication and friendly demeanor, Amber will make a great addition to any team.
“We had just lost one of our technical writers and the project fell behind schedule. We then brought Amber on board. Though Amber had never worked with our document creation software before, she came up to speed very quickly and got us back on track. We finished the project with two weeks to spare. She is truly a pleasure to work with.”
“Amber brings so much creativity and innovation to her role here. She has cultivated meaningful, trustworthy relationships with our clients which has lead to steady growth and increased retention. Whenever road blocks arise during a project, Amber always offers multiple solutions. I wish Amber could stay with us forever, she is such s beacon of light. Her future employers will be lucky to have her.