About.
HELLO! MY NAME IS AMBER ROGERS
Based in Atlanta, I am a Technical Writer with more than eight years of experience in technical documentation and process improvement. My portfolio includes a diverse range of projects across multiple industries.
As my career evolves, I am expanding my focus into Technical Business Analysis, combining my strengths in documentation, and cross-functional collaboration to bridge the gap between business needs and technical solutions. I recently earned my Certified SAFe Product Owner/Product Manager certification, further strengthening my understanding of Agile methodologies, product development, and stakeholder engagement.
I am passionate about continuous learning and consistently seek opportunities to grow my expertise through new technologies, processes, and innovative projects. Most recently, I contributed to an AI annotation project for LinkedIn, gaining experience supporting AI-driven content and data initiatives.
For job opportunities and further questions feel free to contact me at ambercrogers86@gmail.com.
Portfolio.
RECENT PROJECTS.
Take a peek at some of my projects. Please note that materials from Boeing and Google can not be shared due to data classification restrictions.
Workflow diagram created in Visio, illustrating the technical writing process at Honeywell, from draft creation through publication.
Developed and managed the N16 Fire Panel instruction manual, migrating it from Adobe FrameMaker to MadCap Flare. Please view here.
I created this quick-start guide as a writing assignment using publicly available information. Please view here.
This sample is from a user manual for Empire Comfort Systems. I used Adobe InDesign for the formatting and collaborated with the engineers to write the procedures for the wiring. I also collaborated with the drafters and went beyond my job duties to learn new software (CorelDraw) so that I could revise and manipulate the graphic for increased user satisfaction.
This is a personal project that I completed and added to GitHub to exemplify my knowledge of Python. It matches a mood selection to a perfume suggestions. It was done in two techniques; first using GUI visualization pop-ups and also by getting value from user in command line interface. https://github.com/amberchantell
The sample provided is a trouble shooting guide that was created on a cross-functional team to provide solutions to common problems reported by users of the product. This project entailed research, testing. and interviewing of SMEs.
This is a writing sample for Weir Minerals. The software that I used to complete this was Adobe FrameMaker. I was able to write this using new information from interviews with SMEs, a style guide and also information from a previous manual. I decided to put this information into a table to organize the information more efficiently.
Technical spec sheet for new product created in Adobe FrameMaker. Collaborated with SMEs on the data to be included.
Personal project. I developed a software installation user guide with code snippets that could be easily utilized by software engineers.
Experience.
Senior Technical Writer
Honeywell | Jun 2024-Mar 2026
Collaborated with engineering, regulatory, and operations teams to develop compliant hardware and software documentation for commercial fire alarm systems. Translated technical and business requirements into user-focused documentation, workflows, and process guides. Managed reviews, revisions, and approvals throughout the product lifecycle to ensure accuracy and compliance. Coordinated backlog refinement, task prioritization, and project tracking in an Agile environment while partnering with cross-functional teams to support process improvements and on-time project delivery.
Technical Writer
Lantana Consulting Group | Jun 2023-Jun 2024
Led the development and finalization of technical business proposals for government and commercial opportunities. Interpret RFP requirements to create compliant, original content sourced from SME interviews, existing programs, and industry research. Manage proposal timelines, coordinate with teams, and escalate issues as needed. Draft and edit IT policies and SOPs aligned with federal regulations, and organize SharePoint libraries to streamline content reuse.
Technical Writer
Google | Nov 2021-Mar 2023
Created and maintained documentation for Google Data Centers. Collaborated with engineers and operational groups to define deliverables, priorities and standards. Developed and edited user guides for the maintenance and repair of new and existing servers, machines and software. Edited and restructured SOP playbooks and guides. Performed peer reviews, API documentation and product procedure testing. Utilized cloud-based CMS to collaborate and manage projects. Responsible for resolving interrupts and bugs.
Technical Writer
SSE | Feb 2020-Oct 2021
Developed, reviewed and edited Boeing military defense aircraft training courseware. Participated in all phases of project execution such as analysis, design, development and deployment in an Agile environment. Reviewed and ensured quality, technical correctness and instructional soundness of draft/final interactive multimedia lesson segments. Collaborated with subject matter experts, graphic artists, engineers, programmers and designers.
Communications Specialist
Behavioral Health Response | Dec 2016-Feb 2020
Designed and developed marketing materials such as flyers, videos, and newsletters consistent with brand image and logos. Developed marketing plans. Wrote press releases and participated in news outlet interviews. Developed and advertised new programs and initiatives. Built and maintained rapport and relationships with clients and organizations. Increased program enrollment by 40%
Technical Writer
Weir Minerals Lewis Pumps/Express Employment | Mar 2016-Sept 2016
Contract Position. Created and maintained installation and operation manuals for global print and electronic publications using Adobe FrameMaker. Updated and maintained batch records. Developed and authored detailed work instructions, user guides, spec sheets and processes for various operations that conform to ISO standards and safety regulations.
Technical Writer
Empire Comfort Systems/Express Employment | Oct 2015-Feb 2016
Prepared and edited documentation and supporting materials for new and existing product line manuals using Adobe InDesign. Proof-read and edited content and graphics as new changes or specifications arise. Collaborated with engineers to complete projects efficiently by deadline. Manipulated and revised product drawings and parts lists using CorelDraw. Efficiently multitasked in a fast paced, deadline-driven environment. Revised master batch records. Prepared PowerPoint presentation for monthly department meetings.
Skills.
Education.
Lindenwood University Master’s in communication | Bachelor’s in journalism |
Certifications.
Certified SAFe® PO/PM
SAFe by Scaled Agile | April 2025
Code Foundations
Codecademy| April 2021
IBM Business Analyst Professional
Coursera| Exp. July 2026
Testimonials.
My awesomeness is not just a figment of my imagination. I have received many recommendations and testimonials about my character, talent and abilities. And yes, awesomeness is a legit word.
“Amber quickly made herself comfortable with her coworkers while collaborating with several engineers on multiple projects at one time. Her open communication and attention to detail solved an internal problem that was an issue for years. With her knowledge, dedication and friendly demeanor, Amber will make a great addition to any team.
“We had just lost one of our technical writers and the project fell behind schedule. We then brought Amber on board. Though Amber had never worked with our document creation software before, she came up to speed very quickly and got us back on track. We finished the project with two weeks to spare. She is truly a pleasure to work with.”
“Amber brings so much creativity and innovation to her role here. She has cultivated meaningful, trustworthy relationships with our clients which has lead to steady growth and increased retention. Whenever road blocks arise during a project, Amber always offers multiple solutions. I wish Amber could stay with us forever, she is such s beacon of light. Her future employers will be lucky to have her.